Our Responsibility to You
Thank you for taking the first step in your vacation plans and valuing Blaque Tie Travel LLC with your time and responsibility in this great task.
As a qualified Professional Travel Adviser, we will be honest with you from start to finish of your planning. Our focus is on quality and you getting your money's worth. As our client, we may ask you additional questions to ensure that we are planning the most memorable vacation and catering to your every desire. As an independent business owner our time is valuable, so tailoring to your needs and wants require a substantial amount of time and research to accommodate your request and present with you several options to determine your best fit.
For this reason, we also require a Concierge Fee to begin the process of researching and planning your vacation itinerary. The Fees are as follows:
$25 per person per Itinerary
$50 for Groups (10+ people) from Group Organizer/Leader: ($15 per person from each guest)
$150 for International itineraries
$50 additional for onsite event planning (communicating with any resort/cruise team to accomadate dinner, parties, etc.)
$100 additional for a detailed itinerary involving daily activities, excursions, events, and activities
These monies are non-refundable and non-transferable.
Your initial communication requires a discovery call to go over all of your needs, wants, and budget. With this information, we provide 2 itinerary options, with 1 additional round of edits to the itinerary (hotel change, room type change, etc.). Any additional edits or changes to the itinerary thereafter will result in an additional $25 non-refundable fee per change request. Your time is just as valuable as our time. After the 3rd itinerary has been provided and is not acceptable, we require another discovery call to iron out any further details. It is our goal to make this the best experience possible. For this reason our discovery calls are very important and much needed.
Note: A destination change will require a second Concierge Fee (see above for prices) as all new research must be considered (i.e., change the itinerary from Jamaica to Los Cabos).
Once we collectively decide that Blaque Tie Travel LLC can plan an Excellent Vacation Itinerary for you, you will be invoiced for the monies listed above based on your request. Once these monies have been paid, we will begin working on your itineraty. After this point, you can expect an itinerary in 7 days.
Before you decide that you do not need our services after hearing about our fees, please take a moment and understand this:
We are providing you with professional advice. You are paying for our expertise, our research, our time, our relationshi connections, and our customer service before, during, and after your vacation.
We are available to you via phone, text, and/or email to handle any questions in the planning, during travel, and upon your return processes.
We are delivering a service catering to what YOU want, not what we want. As your designated travel professional, we will eliminate information overload from you looking for this information on your own and create a painless, customized travel experience for not only you, but your entire family.
If you are leading a group, we handle all questions related to everyones travel arrangements that is in our control, their invoices, their billing guidelined, their invoices, follow up emails regarding Know Before You Go details, and final invoices ane departure details confirmation.
We are detail-oriented and very passionate about travel. That's why this is our BUSINESS!
Remember, cheaper isn’t always better. The success of companies like Apple and Starbucks prove that people are willing to pay more for attractive, quality products.
We don’t compete to be the cheapest. we compete to be the Best!
Please do not waste your and our time if you are...
looking to price and compare agent prices/quotes,
looking for us to price match sites such as Coscto, Expedia, etc.,
looking for a basic cookie-cutter vacation,
...because this is not the Agency for you.
Feel free to review our Terms & Conditions.
We would love to work with you and look forward to talking to your soon!
Updated Feb 1, 2020